Refund & cancellation
Last updated 5 November 2026
- Free trial first. Every teacher gets a 7-day free trial with all features, so you can decide before paying.
- Cancellation. Plans are one-time prepaid purchases with no automatic renewal, so there is nothing to cancel: the plan simply ends at the end of its period. You may also ask us to close your account at any time.
- Refunds. You are entitled to a full refund if:
- you were charged twice for the same plan;
- you paid but your plan could not be activated; or
- you request a refund within 3 days of payment and have not used the paid features.
Apart from these cases, payments are not refundable once a plan has started.
- How to request. Email techiedoc.support@gmail.com or call +91 79044 44349 with your registered email and the payment reference number.
- Timeline. Approved refunds are processed within 7 working days to the original payment method (UPI account, card or bank account).